Ambient capture
In-room microphone, telehealth audio or uploaded recording — no dictation commands, no templates to fill in.
06 · Clinical documentation
AI Scribe
Documentation is the single biggest driver of physician burnout. The AI Scribe drafts the note while the provider looks at the patient — and the provider always reviews, edits and signs.
Agent at a glance
- StatusIn development
- CategoryClinical documentation
- Deployment2–4 weeks, shadow mode first
- Review modelHuman approval per action, configurable
- Headline metric1.5–2 hrs Saved per provider daily
- EvidenceFull action log, exportable any time
1.5–2 hrs
Documentation time saved daily
Typical across primary care and specialty clinics.
< 60 sec
Note draft after the visit
Ready for review before the room is turned over.
100%
Provider-signed
No note reaches the chart without a clinician's signature.
What it does
Everything in this agent, in writing.
Template-faithful drafts
Your specialty's structure, your preferred phrasing, your abbreviation conventions.
Code suggestions
ICD-10 and CPT suggestions drawn from the documented care, flagged for the provider and re-checked by a certified coder downstream.
Orders and follow-up
Referrals, labs, imaging and follow-up intervals extracted into pending orders for one-click approval.
Patient instructions
After-visit summary drafted in plain language, at the reading level you choose, ready to print or send.
Multi-specialty support
Primary care, cardiology, orthopaedics, dermatology, behavioural health, OB/GYN, GI, urology, ophthalmology and more.
Deployment
Live in weeks, not quarters.
01
Template and voice setup
We load your note templates and preference lists and tune drafts against your last 20 notes.
02
Provider pilot
One or two clinicians use it for two weeks while we measure edit distance to their own final notes.
03
Rollout and coaching
Remaining providers onboarded with specialty-specific tuning and a 90-minute learning curve, not a training programme.
04
Quality review
Monthly sampling of signed notes against documentation standards, with feedback to the provider.
Guardrails
What it will never do.
These limits hold regardless of configuration. They exist so that you can put an agent in front of patients without putting your licence next to it.
- The note is a draft until the provider signs it — no auto-filing under any configuration
- Ambient capture requires documented patient consent, with the notice built into your intake flow
- Audio is processed to a draft and then deleted on your retention schedule, not kept indefinitely
- Scribe output is never used to train a shared model; it is your practice's data
- Flags unclear or inaudible segments for provider attention rather than inventing content
Human in the loop, by your choice
Every action can require approval before it commits. Start with all of ai scribe queued to your staff or to ours, watch the accuracy numbers, then widen autonomy workflow by workflow — or leave it queued forever. Both are supported.
Escalations land with certified people
Our review queue is staffed by the same certified coders, billers and credentialing specialists who run our managed services. Not a support desk, and not a chatbot watching a chatbot.
Full evidence trail
Input, decision, action, confidence, model version, reviewer and timestamp — retained and exportable as CSV or JSON, including after you leave us.
What we report against
Operational targets for this agent. They are internal commitments measured on your own data, reported monthly — including the misses.
1.5–2 hrs
Saved per provider daily
< 60 sec
Draft time
< 15%
Edit distance
100%
Provider signed
Works with your systems
Your EMR, your numbers, your data.
- Athena
- eClinicalWorks
- Epic
- NextGen
- ModMed
- Elation
- Tebra
- Practice Fusion
We integrate through FHIR and HL7 where the vendor supports it, and through secure automation or structured document intake where it does not. No API required, no vendor commission taken.
FAQ
Common questions.
Does it record the patient?
It captures the encounter audio to produce a draft. Consent is captured first, the audio is processed to text, and it is deleted on your retention schedule. Nothing is stored longer than you specify.
Will the note sound like me?
We tune against your own historical notes so drafts match your structure and phrasing. Providers typically see edit distance fall under 15% within two weeks, and most stop editing structure entirely.
What if it misses something?
The provider reviews every note before signing — that is the control. The scribe is also designed to flag unclear audio rather than guess, so gaps are visible rather than fabricated.
Is it accurate for behavioural health?
Yes, with specific tuning for the documentation patterns that matter there. We also support the supervision and signature requirements that behavioural health notes carry.
Related agents
Usually deployed together.
07
In development
AI Coding & Charge Agent
Turns the signed note into codes and charges, checks them against payer rules and your fee schedule, and queues anything ambiguous for a certified human coder.
- ICD-10, CPT and HCPCS suggested from the signed note
- Payer-specific edits applied before the claim is built
- Certified coder reviews before release — always
08
In development
AI Intake & Eligibility Agent
Collects history, consents and insurance before the visit, verifies eligibility and benefits in real time, and writes clean structured data into the right EMR fields.
- Digital intake completed before the patient arrives
- Eligibility, deductible and co-insurance verified in real time
- Clean structured data written back — no retyping
09
In development
AI Recall & Care Gap Agent
Works your recall list and quality gaps continuously: overdue screenings, missed follow-ups, annual visits and chronic care check-ins — outbound, in your voice, with the appointment booked.
- Overdue recalls and quality gaps worked continuously
- Outbound outreach that ends in a booked visit
- Closes HEDIS and MIPS gaps with the documentation to prove it
See it run on your own workflow.
A 30-minute demo using your scenarios, your payer mix and your systems. We will show you the guardrails and the audit log, not just the happy path.
A 30-minute call with an operations lead. No obligation, no sales sequence, and we will say so if you do not need us.